TY  - BOOK
AU  - Jauhari, Vinnie
AU  - Kirti Dutta
TI  - Services Marketing 
SN  - 978-0-19-945616-1
U1  - 658 
PY  - 2017///
CY  - New Delhi
PB  - Oxford University Press
KW  - Management and Auxiliary Services
KW  - General Management
ER  -