TY  - BOOK
AU  - Basterfield, Dale H.
AU  - Carol Besterfield-Michna, Mary Besterfield-Sacre, Glen H. Besterfield, Hemant Urdhwareshe
TI  - Total Quality Management 
SN  - 978-93-325-3445-2
U1  - 658.562 
PY  - 2017///
CY  - New Delhi
PB  - Pearson
KW  - Management and Auxiliary Services
KW  - Management of Production, Quality Control
ER  -