Kreck, Lothar A John W. Mccracken Dimension of Hosptality Management : An Industry Performance in Seven Acts Vol.1 / Edited by Lothar A. Krecka nd JJohn W. Mccracken - United States of America - p.351 ISBN: 0843620862 Subjects--Topical Terms: Management & public relations General management Dewey Class. No.: 658.916 / KRE-D